16 Apr 2014

Full-Time Customer Services Executive

Incisive Media Ltd – Posted by jobsLondon, England, United Kingdom

Job Description

The data processing and customer service teams sit at the heart of the marketing department and play a vital role in ensuring that our customer’s orders are processed efficiently and that they enjoy doing business with Incisive Media. We sell high-priced, high-end products to an international audience, in print, in person and online and our customer service and data collection need to reflect the high expectations of our customer base.

The Role

The Customer Service and Processing Executive is responsible for the day-to-day customer orders and queries and seeing these enquiries through to a conclusion. In addition the Customer Service and Processing Executive is also responsible for ensuring that all book and event orders (free and paid) are efficiently and accurately entering orders onto the books and conferences customer database.

Candidates must have excellent written and spoken English. Candidates who can demonstrate an aptitude for accuracy and attention to detail are preferred. Previous experience of working in a customer service / data processing role is an advantage. Candidates must have excellent computer and typing skills, excellent spelling and the ability to consistently produce high quality, consistent work is essential.

The Benefits

In little more than a decade, Incisive Media has grown from the launch publisher of a single B2B financial magazine to a global business media company with a portfolio that is the envy of its peers. Whether communicating in print, in person or online, Incisive Media prides itself on its entrepreneurial culture, creating market-leading products for the industries we serve.

As you would expect from a leading specialist business information provider, we place a high value on our employees and are striving to be an employer of choice. In doing so we offer highly attractive rewards packages, an environment where performance is recognised and rewarded, jobs and careers are fostered and people are respected to ensure we attract and retain the calibre of people that we need for our rapidly expanding business.

Job Categories: Featured. Job Types: Full-Time and Part-Time. Salary: 20,000 - 40,000.

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